Yes, I know that it is possible to connect a client who calls to a number with multiple agents and whoever accepts the call can continue with it.
But I want to know if it's possible that 2 or more agents can call to differentusers at the same time with just one number and if they can receive calls at the same time from different clients, again with just one number.
I'm using Twilio, so if you please give me some orientation with the API, it would be awesome.